Customer Support and Contact Policy

We want your shopping experience with BRILLAVO to be as simple as possible.

If you have questions about:

• Your order
• Delivery
• Order tracking
• A delay
• A damaged product
• A product complaint
• A return
• Or any other matter

Please feel free to contact us:

support@mybrillavo.com

We will review your request and assist you as soon as possible.

Official BRILLAVO Contact Information

To help us process your request as quickly as possible, please use the appropriate email address:

• Customer Support: support@mybrillavo.com
• General Contact: contact@mybrillavo.com
• Orders and Tracking: orders@mybrillavo.com
• Returns, Refunds and Product Complaints: returns@mybrillavo.com
• Privacy: privacy@mybrillavo.com
• Legal Matters: legal@mybrillavo.com
• Invoices and Payments: billing@mybrillavo.com

All of these email addresses are official BRILLAVO contact channels.